Placeholder FAQ – theleathersouq

Quality You Deserve at a Price You Desire


How do I track my order?

Once your order is processed and shipped, You will receive an email confirmation with your tracking numbers and the courier name. Simply go to the courier website and track your package.

Due to different time zones around the globe, the best way to reach our customer service is through email and our customer service representative will reply you as soon as possible.
Normally our response time is between 2 to 4 hours.

Please provide us with you contact number, in case we need to call you.

What forms of payment do you accept?

We accept payments through PayPal. if you do not have a PayPal account and want to pay using Visa, Mastercard, Discover and American Express then please use express checkout via PayPal. We do not accept checks, money orders, or cash for online purchases.

How do I use a coupon or promotion code?

Please apply the coupon code during checkout to avail the discount.

How do I return or exchange my order?

Please contact our customer service and explain the reason for return or exchange and we would gladly do whatever is necessary to make you a happy customer & guide you on your return and refund.